Effective Date: 01 January 2025
Last Updated: 01 July 2025

At Before The Slab (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, submit project files, or engage with our services.

By using our site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and project-related information:

a) Information You Provide Directly

• Name, email address, phone number
• Project files, floor plans, and images
• Business name (if applicable)
• Messages, inquiries, and feedback

b) Automatically Collected Information

• IP address and browser type
• Device information and location (approximate)
• Pages viewed and time spent on the site
• Referral source (e.g., Google, social media)

This helps us improve our services and user experience.

2. How We Use Your Information

We use the information we collect to:

• Deliver 3D virtual tour services and related design support
• Communicate with you about your project
• Respond to inquiries, support requests, or demo bookings
• Improve our website, services, and marketing
• Comply with legal and contractual obligations

We do not sell your data to third parties. Ever.

3. How We Share Your Information

We only share your data in these cases:

• With trusted service providers who help us operate the website, process payments, or manage communications (e.g., hosting platforms, design tools)
• With your permission (e.g., sharing a project with your builder or designer)
• When legally required (e.g., court order or government request)

All partners and tools we use follow secure data-handling practices.

4. Data Storage & Security

Your data is stored securely on encrypted servers and protected by industry-standard security protocols. We take reasonable steps to prevent unauthorized access, loss, misuse, or disclosure of your personal information.

If we detect any breach that may affect your data, we will notify you as required by law.

5. Your Rights

Depending on your location (e.g., Australia, EU, California), you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Request deletion of your data (unless we are legally required to retain it)
• Object to or limit how your data is used
• Request a copy of your data in a portable format

To exercise these rights, please contact us at admin@beforetheslab.com.

6. Cookies & Tracking

Our site uses cookies and similar technologies to enhance your experience. These may:

• Keep you logged in
• Remember your preferences
• Track website traffic via tools like Google Analytics

You can manage or disable cookies in your browser settings. Note: some features may not work properly without them.

7. Third-Party Services

We may link to or integrate third-party services (e.g., Instagram, YouTube, payment processors). We are not responsible for how these services handle your data. Please review their privacy policies separately.